Privacy Policy

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We respect your information

We collect and store data you sent us by subscribing to our newsletter or when you request a travel itinerary, quote, service or product from us. We use it only for or own communications and those necessary to place your bookings with the concerned accommodation, activity & car rental suppliers. We do not record your credit card information and we do not share your data with anyone else that is not involved in the booking process of your trip.

Definitions

These definitions should help you better understand this policy.

When we say “we,” “us,” “our,” and “Mauritius Conscious,” we are referring to Conscious Travel Ltd., a for-profit online Tour Operator based in Mauritius Island.

When we say “you,” we are referring either to a subscriber who is in our mailing list or to a person who requested information / assistance from us through a contact form in our website or social networks.

When we say “the Website”, we mean www.mauritiusconscious.com

“Personal Information” means any information that identifies or can be used to identify you, directly or indirectly, including, but not limited to, first and last name, mobile number, email address, place of residence, occupation or other demographic information.

Changes

We may change this Privacy Policy at any time and from time to time. The most recent version of the Privacy Policy is reflected by the version date located at the bottom of this Privacy Policy. All updates and amendments are effective immediately upon notice, which we may give by any means, including, but not limited to, by posting a revised version of this Privacy Policy.

We encourage you to review this Privacy Policy often to stay informed of changes that may affect you, as your continued use of the Website signifies your continuing consent to be bound by this Privacy Policy.

Scope

This Privacy Policy is effective with respect to any data that we have collected, or collect, about and/or from you.

Questions & Concerns

If you have any questions or comments, or if you want to update, delete, or change any Personal Information we hold, or you have a concern about the way in which we have handled any privacy matter, please contact us at hello@mauritiusconscious.com. We will give you access to any Personal Information we hold about you within 30 days of any request for that information.

What personal information do we collect from you?

(a) Information you voluntarily provide to us:

When you sign up to our newsletter, you are voluntarily giving us information that we collect. That information may include either your name, physical address, email address, phone number as well as details including travel preferences and other demographic information. Note that we do not store any credit card information.

(b) Information we collect automatically:

We collect cookies. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

How do we use your information?

We use the information we collect solely for Mauritius Conscious’ own communication purposes. We do not share your data with anyone that has nothing to do with the planning and booking of your travel trips and for that specific purpose. We may use your data in the following ways:

  • To personalize your travel experiences and to allow us to deliver the type of content and product offerings in which you are most interested.
  • To allow us to better service you in responding to your customer service requests.
  • To quickly process your transactions.
  • To send periodic emails (not more than twice a month) regarding your order or other products and services related to Mauritius Conscious’ offer.
  • To send you System Alert messages or legal requirements. For example, we may inform you of temporary or permanent changes to our Services, such as planned outages, new features, version updates, releases, abuse warnings, and changes to our Privacy Policy.
  • We do not share your data with partner or advertisement organisations.

We Operate in Mauritius and we work with providers in the world

We work with Mailchimp, Prosperworks and Google Analytics to collect, store and analyse your data. Their servers and offices are located in the United States so your information may be transferred to, stored, or processed in the United States. While the data protection, privacy, and other laws of the United States might not be as comprehensive as those in your country, these companies most abide to the same regulations in EU shall they handle data from their citizens in a direct or indirect manner.

Accuracy and Retention of Data

We do our best to keep your data accurate and up to date, to the extent that you provide us with the information we need to do so. If your data changes (for example, if you have a new email address), then you are responsible for notifying us of those changes. Upon request, we will provide you with information about whether we hold, or process on behalf of a third party, any of your Personal Information.

How do we protect your information?

Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible. We use regular Malware Scanning for that purpose.

Your personal information is contained behind secured networks and is only accessible by a limited number of people who have special access rights to such systems, and are required to keep the information confidential.

You acknowledge and agree that no Internet or email transmission is ever fully secure or error free. You agree to take special care in deciding what information you send to us via email. If you have any questions about the security of your personal data, you can contact us at hello@mauritiusconscious.com.

Third-party disclosure

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it’s release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property or safety.

However, no personally identifiable visitor information is provided to other parties for marketing, advertising, or other uses.

Third-party links

Occasionally, at our discretion, we may include or offer third-party products or services on our website through hyperlinks. These third-party sites, including our social networks, have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Google

Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en

We have not enabled Google AdSense on our site but we may do so in the future.

Does our site allow third-party behavioural tracking?

It’s also important to note that we do not allow third-party behavioural tracking

Fair Information Practices

In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:

We will notify the users via in-site notification within 1 business day

CAN SPAM Act

The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

We collect your email address in order to:

  • Process orders and to send information and updates pertaining to orders.
  • Send you additional information related to your product and/or service
  • Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.

To be in accordance with CANSPAM, we agree to the following:

  • Not use false or misleading subjects or email addresses.
  • Identify the message as an advertisement in some reasonable way.
  • Include the physical address of our business or site headquarters.
  • Monitor third-party email marketing services for compliance, if one is used.
  • Honour opt-out/unsubscribe requests quickly.
  • Allow users to unsubscribe by using the link at the bottom of each email.

If at any time you would like to unsubscribe from receiving future emails, you can follow the instructions at the bottom of each email and we will promptly remove you from ALL correspondence.

Contacting Us

If there are any questions regarding this privacy policy, you may contact us using the information below.

Conscious Travel Ltd

Royal Road Petite Pointe aux Piments

Pamplemousses, 21306

Mauritius

hello@mauritiusconscious.com

+230 5981 8746

 

Last Edited on 2018-05-25